Pelecard Payments for Shopify

Integrate Pelecard payment gateway with your Shopify store to accept secure credit card payments from Israeli customers. This guide walks you through the complete setup process.

Prerequisites

Before you begin, make sure you have:

• An active Shopify store
• A Pelecard merchant account with valid credentials
• At least one terminal configured in your Pelecard account.
• Please note that today 1 terminal supports only 1 shopify domain, in future it would be updated.

Installation Steps

Step 1: Open the Installation Link

Click the following link to begin the installation process:

Install Pelecard Payments for Shopify – https://apps.shopify.com/pelecard-payments

You will be redirected to the Shopify admin panel to authorize the app.

Step 2: Select Your Store

If you have multiple Shopify stores associated with your account, you will see a list of available stores. Select the store where you want to install Pelecard Payments.

Step 3: Install the App

On the installation page, you will see the Pelecard Payments app requesting the following permissions:

• View personal data – Access to store owner information
• View and edit store data – Required for processing payments and managing orders

Review the permissions and click Install to proceed.

Step 4: Log In to Pelecard Portal

After installing the app, you will be redirected to the Pelecard login page. Enter your Pelecard merchant credentials:

1. Enter your Email address
2. Enter your Password
3. Optionally, check Remember me to stay logged in
4. Click Login

A notification banner will confirm that a Shopify connection has been detected. After logging in, you will be automatically redirected to complete the configuration.

Step 5: Select Your Terminal

Choose the terminal that will process payments for your Shopify store:

1. Click on the Select Terminal dropdown menu
2. Select your terminal from the list (identified by terminal number and name)
3. Verify the selected terminal displayed below the dropdown
4. Click Confirm to complete the setup

Step 6: Setup Complete

After selecting your terminal, you will see a confirmation message indicating that the service has been added successfully. Click Return to Shopify to continue with the activation.

Step 7: Activate Payment Method in Shopify

Now you need to activate Pelecard Payments in your Shopify store settings:

1. In your Shopify admin, go to Settings (bottom left corner)
2. Click on Payments
3. In the Additional payment methods section, click Add payment method

4. Click on Search by provider tab
5. Type pele in the search box
6. Select Pelecard Payments from the results

7. Review the supported card types (Visa, Mastercard, American Express, Diners Club)
8. Click the Activate button to enable Pelecard Payments

Congratulations! Pelecard Payments is now active on your Shopify store.

Verification

After completing the setup:

1. Go to your Shopify admin panel
2. Navigate to Settings → Payments
3. Confirm that Pelecard Payments appears in your payment providers list with “Active” status

Troubleshooting

Cannot see terminals in the selection list

Ensure your Pelecard account has at least one active terminal configured. Contact Pelecard support if you need to add or activate a terminal.

Activate button is greyed out

If the Activate button is disabled, click the Manage button to be redirected to the Pelecard portal and complete the onboarding process first.

Payment method not appearing at checkout

Verify that Pelecard Payments is activated in your Shopify Payments settings. Go to Settings → Payments and check the status.

Login issues

If you cannot log in to the Pelecard portal, use the “Forgot password?” link to reset your password, or contact Pelecard support for assistance.